Preventive Maintenance
Diagnostic Experience
Mechanical Repairs
Troubleshooting
Follow a checklist-based approach to comprehensively examine all vehicle systems, such as the engine, transmission, air conditioning, and brake systems
Clearly articulate automotive repair issues and repairs needed to remedy them to both customers and auto mechanics
Conduct routine maintenance, as needed, such as fluid level checks, tire rotations, brake pad replacement, or oil changes
Follow all manufacturer specifications for vehicle system repairs to ensure optimum customer satisfaction and facilitate returning business
Determine and investigate any malfunction codes in the vehicle's integrated diagnostic system using skilled expertise and diagnostic tools
Requirements
GED or high school diploma is mandatory
Strong customer service and communications skills are needed
National Institute for Automotive Service Excellence, or ASE certification is strongly desired
Must have completed a post-secondary training program in automotive service technology; associate degree a plus