Medical Front Desk

We are seeking friendly and detail-oriented Front Desk Coordinators to join a busy retina specialty practice. No prior ophthalmology experience is required-we will provide training. This role is ideal for someone with strong check-in/check-out experience, excellent communication skills, and the ability to thrive in a fast-paced medical office.

Day-to-Day Responsibilities

Open and close the office daily

Collect and organize pre-files (records from referring offices)

Review records to determine urgency of visits

Patient check-in and check-out

Scheduling appointments

Collecting patient payments (copay and self-pay)

Supporting providers with clinic flow as needed

Qualifications

Previous patient check-in/check-out experience required

Strong computer and typing skills

Pleasant phone demeanor and clear communication skills

Ability to multitask and work in a busy office environment

No ophthalmology experience required

Additional Information

Schedule:

Start time: 7:30am (must arrive before patients to open the clinic)

End time: Generally around 6pm, but flexibility required to stay for emergency patients/surgeries

Dress Code: Scrubs

Background: A credit check will be completed due to handling of patient payments

Why Join This Practice?

Competitive pay with growth potential

Strong career path within a retina sub-specialty-many staff build long-term careers here

Paid uniforms after conversion

Growing and stable organization with continued expansion

Must-Have Skills:

Patient check-in/check-out experience

Strong computer and typing skills

Professional communication skills

Nice-to-Have Skills:

Prior experience collecting patient payments

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.