Credit controller

JOB DETAILS: Job Description Key Roles & Responsibilities Risk Assessment: Evaluate financial stability and credit history of customers; set appropriate credit limits and terms.

Cash Flow Management: Ensure timely collection of payments to maintain healthy business cash flow.

Debt Collection: Actively pursue and recover overdue payments from customers.

Dispute Resolution: Address invoice/payment issues and resolve disputes to facilitate prompt payment.

Financial Stability: Minimize bad debts and write-offs to safeguard profitability.

Customer Relationship Management: Build and maintain strong relationships to encourage timely payments.

Reporting: Prepare and present reports on credit activities, debt recovery, and potential risks.

Adherence to Policy: Ensure compliance with the company’s credit policies across all customers.

Team Supervision: Oversee debt collectors and accounts officers.

Other Tasks: Perform additional duties as may be assigned by management.

Requirements Certified Accountant (CPA/ACCA) with at least 3 years’ experience.

Quick thinker with proactive attitude and ability to meet strict deadlines.

Strong integrity and capability to operate in informal markets.

IT literate with strong MS Excel skills and ability to adapt to new MIS systems.

Excellent relationship-building and customer management skills.

Strong team player with high motivation and energy.

Self-starter with strong problem-solving skills.

Demonstrated process discipline and ability to follow standard operating procedures.