HVAC/Air Duct Cleaning Division Manager

Job Description

Our SERVPRO Team is seeking an experienced certified HVAC/Air Duct Cleaning Division Manager to join our current Management Team of professionals and leaders. Do you have a desire to start a new opportunity where you can utilize your experience, ideas, and expertise to develop a department's sales growth and technician development? Do you enjoy helping others? We may just have the perfect opportunity for you.

Salary: $30 HR/ Commission opportunities/ Overtime

Paid Vacation

Paid Sick Time

Medical, Dental, Vision Benefits with Employer Contribution

401K Retirement Planning with Employer Contribution

Opportunity for position development and growth

Supervision and Management:

Supervise duct cleaning technicians, ensuring they follow company procedures and safety protocols.

Plan and schedule duct cleaning jobs, ensuring efficient use of resources and timely completion of projects.

Train and mentor new technicians, providing ongoing support and development opportunities.

Evaluate technician performance and provide feedback to improve quality and efficiency.

Write Estimates and Proposals and provide to clients.

Divisional Growth: Seek business development opportunities for new clients, encourage repeat business ofcurrent clients.

Customer Service:

Address customer inquiries and concerns regarding duct cleaning services.

Provide Commercial and Residential Air Duct and HVAC Cleaning Services with team of Technicians using CaddyVac Cleaning System.

Ensure customer satisfaction by delivering high-quality cleaning services and addressing any issues promptly.

Maintain professional communication with customers throughout the cleaning process.

Operations and Quality Control:

Ensure all duct cleaning jobs are performed according to industry standards and company policies.

Maintain and manage cleaning equipment and supplies, ensuring they are in good working order.

Conduct quality control checks to ensure the effectiveness of the cleaning process.

Ensure projects are priced properly to ensure profitability and divisional growth.

Administrative Tasks:

Prepare and maintain accurate job records, including work orders, invoices, and customer information.

Manage budgets and track expenses related to duct cleaning operations.

Communicate with Administrative staff for job progress, details, updates.

Follow SERVPRO policies and procedures for successful job completion.

Safety:

Ensure that all technicians follow safety protocols and use appropriate personal protective equipment (PPE).

Conduct regular safety inspections of equipment and work areas.

Promote a safe work environment for all employee

Experience, Skills, and Education :

Qualifications:

Insurable driving record

Must be able to pass a drug and medical screening

Must have a clean criminal background check

Minimum of Highschool Degree

Management Experience of at least 3 Years, in related field preferred.

At least 3 Years Industry Experience in Air Duct and HVAC Cleaning, experience in both Residential & Commercial preferred.

Excellent interpersonal skills with the ability to interact with all types of customers

Strong problem-solving and critical thinking skills

Comfortable familiarity with HVAC wiring diagrams

Demonstrated ability to forge strong relationships with clients

Strong mechanical background

Ability to lift and move heavy objects

NADCA Certified, Preferred

OSHA Certified, Preferred

ASCS, CVI & VMT Certification preferred

Company Description

SERVPRO of Broome County, Tompkins & Tioga Counties, Elmira/Chemung County, Watkins Glen/Schuyler County, Cortland & Chenango County, Corning, Bath, and Susquehanna, Bradford & Tioga Counties has proudly served our local communities for over 30 years.

As a locally owned and family-operated business, we are committed to helping both homeowners and businesses recover from unexpected disasters. Our experienced team is available around the clock, ready to provide the highest level of service when it’s needed most.

We understand the stress and disruption that fire, water, and storm damage can cause. That’s why our goal is to minimize interruptions and restore your property quickly and efficiently—helping you get back to normal as soon as possible.

From cleaning and restoration to full construction services, we are your trusted all-in-one service provider.

Full-time