Director of Data & Analytics

Overview

Our client is looking for an energetic, goal-oriented, and self-motivated Director, Data & Analytics with a passion for social change to join their team. This is an opportunity to join one of Canada’s first and North America’s most successful social technology organizations.

They are looking for a full-time Director, Data & Analytics. Reporting to the Chief Operations Officer, the Director, Data & Analytics is responsible for leading the development and execution of data analysis strategy, partnering with the leadership team to drive business impact through data-informed decision making. This role oversees a team of four, and will be responsible for enhancing and leveraging their vast data set in order to deliver advanced analytics that drive operational efficiencies as well as incremental donation and subscription revenue, including the development of new, client-facing, data products.

Responsibilities

Collaborate with business leads to develop a deep understanding of key business drivers and goals for charity, donor and internal operations divisions, and deliver relevant analytics solutions

Create and oversee execution of the strategy for the analytics team to leverage data science and machine learning with accountability for building a deeper internal understanding of the business and marketing performance markers as well as improving and developing new client-facing data products

Identify and implement opportunities to enhance the dataset with external data

Contribute to the company’s annual planning process as well as long-term business analytics and intelligence vision and roadmap

Lead data governance and retention policies and processes, ensuring data best practices that adhere to all applicable federal and provincial regulations

Build on a data-driven culture throughout the entire organization and drive adoption of new data tools and processes

Ensure alignment across teams based on their individual data needs

Work in a hands-on fashion to ensure successful execution of data initiatives

Mentor and develop a team of data analysts and scientists, and support their professional development; be a member of the Management Team

Identify opportunities to leverage the latest trends and technologies in data analytics, including machine learning, artificial intelligence, and data visualization tools

Oversee the Analytics team’s budget, tools, and resource planning to ensure effective operation

Qualifications

Bachelor’s or Master’s in a quantitative field or equivalent

10+ years in data analytics/science, with SaaS experience preferred

Proficiency in SQL, Python, R, and data visualization tools (Tableau, PowerBI)

Experience with database modeling, ETL, and modern query languages

Knowledge of statistical methods, machine learning, and A/B testing

Proven leadership of data teams in fast-paced, scaling environments

Ability to collaborate with executive and cross-functional teams

Strong communication, project management, interpersonal, and critical thinking skills #J-18808-Ljbffr