Customer Service Specialist

Job Description

Description

Position:Customer Service Specialist

Location: Columbus, OH

Job Summary:

We are seeking a motivated and enthusiastic Communications Associate to join our dynamic team. In this role, you will play a vital part in advancing our organizational mission through effective communication strategies and outreach initiatives. The ideal candidate will possess excellent writing and editing skills, with the ability to create compelling content tailored to a variety of audiences.

Key Responsibilities

Assist in the development and implementation of communication strategies.

Create, edit, and distribute engaging content for various platforms, including social media, newsletters, and press releases.

Monitor and analyze media coverage and public opinion.

Support internal communications and ensure consistent messaging across the organization.

Coordinate and organize events, workshops, and presentations to enhance our outreach efforts.

Collaborate with team members to develop creative marketing materials and campaigns.

Skills, Knowledge and Expertise

Bachelor's degree in Communications, Marketing, Public Relations, or a related field.

Proven experience in a communications role, preferably in a nonprofit or similar environment.

Exceptional written and verbal communication skills.

Strong organizational and project management abilities.

Proficiency in social media management and digital communication tools.

Ability to work independently and as part of a team in a fast-paced environment.

Benefits

Competitive Salary

Flexible Work Schedule

Paid Time Off (PTO)

Health & Wellness

Professional Development

Employee Discounts

Full-time

Hybrid remote