Switchboard Operator

A position has become available for a committed individual to join Life Groenkloof Hospital as a Switchboard Operator, reporting to the Admissions Supervisor.

The successful candidate will contribute to the effective management of the telephone service of the Hospital.

Critical Outputs Answering the switchboard Updating the telephone lists.

Direct calls to the right department Assist wards and Doctors with faulty telephones / lines.

Assist Admission staff with admission duties where possible.

Any other duties or tasks that may arise during the normal course of the day.

Updating speed dials on switchboard.

Assist internal and external customers with queries.

Requirements Grade 12 and at least 2 years’ hospital experience Experience in customer care will be advantageous Excellent interpersonal skills with good relations with doctors, hospital staff and suppliers.

Strong customer orientation.

Team player.

Very energetic and well organized.

Must be able to work under pressure in a constantly changing environment.

Computer literacy is required.

Excellent written and verbal communication Competencies Problem-solving, analysis and judgement Resilience Engaging diversity Verbal & written communication and presentation Influencing Drive & energy Excellence orientation Ethical behaviour Building relationships Customer responsiveness Organisational awareness Leading my example Please send your resume/CV