Shipping Lead

Job Description

Shipping Lead

About the Company

A leading manufacturer in the lighting, controls, and furniture industry, located in Southern California. The company is proud to offer a remarkable work environment, competitive compensation, and opportunities for growth. Employees enjoy access to wellness programs, professional development support, and a strong culture rooted in trust, community, growth, and responsibility.

Vision

To be the premier provider of architectural outdoor lighting, controls, and furniture solutions.

Mission

To build quality into everything we do—our people, products, partners, and processes.

Core Values

Fostering Trust – Creating an environment of open communication and collaboration.

Building Community – Acting with integrity, kindness, and accountability.

Embracing Growth – Committing to continuous learning and improvement.

Living Responsibly – Minimizing environmental impact while prioritizing people and the planet.

Position Profile

The Material Handler – Shipping & Receiving Lead is responsible for leading daily shipping and receiving operations, including receiving incoming shipments, validating counts, stocking items, picking, and packing finished goods, and processing sales orders. This role supports the Shipping & Receiving Supervisor and leads a team of 5+ employees, ensuring accuracy, efficiency, and compliance with company standards.

The ideal candidate is a strong communicator, effective problem solver, and team-oriented leader who thrives in a fast-paced environment.

Knowledge & Experience

Excellent communication and interpersonal skills.

Prior shipping and receiving experience preferred.

Ability to operate industrial power trucks and equipment (forklift, order picker, reach, etc.).

High school diploma/GED preferred.

Strong organizational skills for record keeping (physical and digital).

Proficiency with basic Microsoft Excel functions (reading/creating KPI tables).

Ability to lead and train a team in a dynamic environment.

Key Responsibilities

Train and mentor personnel on shipping/receiving processes and equipment.

Oversee daily shipping and receiving functions.

Collect, prepare, and present department KPI data.

Communicate with carriers to coordinate shipments and resolve issues.

Support RMA processes and handle proof of delivery/tracking inquiries.

Navigate carrier portals to track and quote shipments (domestic & international).

Operate Packsize machine and various power tools (miter saw, nail gun, drill, etc.).

Facilitate A3, 5Y, and PDCA problem-solving sessions.

Report discrepancies to the Shipping & Receiving Supervisor and Purchasing.

Perform additional duties as assigned.

Performance Expectations

Reliable, punctual, and dependable.

Promotes teamwork and motivates others to achieve productivity goals.

Delegates tasks effectively and communicates professionally.

Completes assigned projects accurately and on time.

Willingness to work overtime and Saturdays as needed.

Full-time