Program Coordinator

Posting Details

Posting Summary

Position Number

6086-0000-0000-918

Classification Title

University Program Specialist

Competency Level

Journey

Working Title

Program Coordinator

Division

Student Affairs

Department/Unit

Student Affairs

Section

Student Affairs (section)

Primary Purpose of Organizational Unit

The Division of Student Affairs fosters student growth and development. The Division aids, directs and informs students about services and programs that will expand students' educational experiences and prepare them for diverse lives in local and global communities. The Division of Student Affairs is responsible for many of the outside classroom/off campus aspects of student life at ECSU, including student engagement and leadership, career services, student disability services, residential life, student activities, community standards, special programs and services, student health and wellness, and counseling services. The objective of the Educational Opportunity Center at Elizabeth City State University is to increase the number of low-income, first-generation adults who enroll in postsecondary institutions within seven counties in Northeastern North Carolina. These seven counties include Beaufort, Chowan, Hyde, Pasquotank, Perquimans, Tyrell, and Washington.

Description of Work

*This is a grant funded position. At the end of the grant continuation is not guaranteed.*

The Program Coordinator of EOC provides direct support to the EOC program administering and carrying out a variety of services related to achieving the goals and objectives of EOC Services, funded by the U.S. Department of Education. The Program Coordinator reports directly to the Director of EOC.

Competencies/Knowledge Skills, and Abilities Required in this Position

Professional Knowledge-Knowledge of program policies, procedures, technology, best practices and their theoretical bases, demonstrated by the ability to relate programs to strategic plan to address complex or sensitive issues affecting clients. Knowledge of the inter-relationship of all program areas. Ability to focus management on more strategic programs. Ability to serve as the program/project expert. Ability to revise and approve programs, services, policies, and/or procedures collaboratively. Ability to develop and implement new or revised systems, policies, and/or procedures, related to the business needs of the organization.

Program/Project Administration- Ability to manage several and/or multi-faceted program(s) or project(s) in their entirety. Ability to lead and facilitate teams, workgroups or assigned staff. Ability to conduct research and development. Ability to take initiative in strategic planning and change management efforts. Ability to develop, implement and evaluate program(s)/project(s). Ability to establish goals and objectives of program(s)/project(s). Ability to set appropriate deadlines. Ability to plan and assign work of others. Ability to identify organizational needs and relevant business improvement processes. Ability to ensure compliance with program standards. Ability to make final technical decisions. Ability to oversee grant and contract pre- and post-award agreements, reporting and compliance with standards. Ability to advocate/represent the university in negotiations.

Consultation- Ability to advise and negotiate with clients to address dynamic issues which require an in-depth understanding of the program/organizational culture, issues and work relationships. Ability to resolve complicated, sensitive, or unusual problems of an individual or systemic nature. Ability to guide and coach clients, co-workers, and/or subordinates in evaluating and resolving the most complex operational issues, often in overlapping program areas. Ability to coach and lead others in providing effective, responsive and timely consultation services. Ability to enhance collaboration among individuals and groups. Ability to build consensus when dealing with opposing points of view and resolving competing or complex issues.

Information Analysis and Decision Making- Ability to prepare and analyze overall business operations and matters pertaining to the program area. Ability to develop long ranges objectives for the strategic planning process. Ability to analyze and resolve unprecedented issues and problems independently using input from and collaboration of external sources. Ability to serve as a resource for others in resolving issues and problems. Ability to anticipate problems, project probable outcomes and potential impact on policy or program. Ability to develop resolution strategies.

Communication and Marketing-Ability to cultivate professional relationships with all levels of the program/organization, internal and external. Ability to take the initiative in difficult situations . Ability to encourage others in complex and sensitive situations to reach a mutually agreeable resolution that achieves business goals and maintains positive work relationships across the organization. Ability to coordinate and manage communication efforts conveying difficult, crucial, and/or controversial decisions. Ability to oversee marketing and public relations strategies and functions. Ability to coordinate staff development and training/education programs including core training, specialized one-time training events, continuing education, and related programs.

Leadership-Ability to provide program/project leadership in planning and organizing the work of others. Ability to work collaboratively to manage issues. Ability to evaluate and recommend resource needs. Ability to consult with senior level decision-makers on an on-going basis.

Minimum Training and Experience

Bachelor's degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. License or Certification Required by Statute or Regulation

Management Preferences

Master's Degree preferred, Bachelor's preferred in Education, Program Development, Counseling, Student Affairs, Curriculum and Instruction or other related field; Two years of experience coordinating and developing academic programs and co-curriculum programs in an educational environment preferred; Preferably two years of experience advising and counseling students from low-income, first generation and diverse backgrounds, including higher risks students; Knowledge of and/or experience working in a TRIO program or related work experience, and knowledge of collegiate procedures preferred; Preference given to individuals who have succeeded in overcoming economic, social and academic barriers similar to the students; Administrative experience, preferable; and Public relations skills and personal qualities of integrity, honesty and trustworthiness.

Class Salary Range

$36,381-$91,526

Position Recruitment Range

$36,381-$59,310

Position Category

Staff

Position Status

Permanent Full Time

FLSA

Work Hours (i.e. 8:00-5:00pm, etc.)

8:00-5:00pm & some evening and weekend hours

Work Schedule (i.e. Mon-Fri, Rotating Shifts, Etc.)

Posting Detail Information

Posting Number

SHRA00253P

Job Open Date

05/09/2025

Job Close Date

06/09/2025

Open Until Filled

No

Special Instructions to Applicant

* Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section.

* If you answer the supplemental questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers.

SHRA OSHR Statement

This position is Subject to the State Human Resources Act.

Alternate Selection

If there are no applicants in the pool who meet the competency level (knowledge, skills and abilities) required for the position, management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

AA/EEO Statement

Elizabeth City State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Background Check Statement

Any offer of employment to a successful candidate will be conditioned upon the University's receipt of a satisfactory criminal background report.

Eligibility for Employment

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. Elizabeth City State University State University is an Equal Opportunity and Affirmative Action Employer. Elizabeth City State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. State University is an Equal Opportunity and Affirmative Action Employer.

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