Automation Service Technician

Job Description

Pay range is $27 - $33+ per hour based on experience

Lanco Integrated is a leading manufacturer of custom equipment for production automation and a builder of flexible turnkey assembly systems. With machines installed in over 30 countries, we have extensive experience in the construction of special-purpose equipment as well as in the integration of industrial robots and other commercially available automation products. Lanco Integrated has the solution to your needs for custom automation within medical, consumer products, defense, electronics and commercial industrial products and device manufacturing.

Lanco Integrated is seeking an Automation Service Technician I to join our growing team. Our Automation Service Technician’s assist in servicing custom assembly automation from the ground up, working with cutting edge equipment and technology across a broad range of industries. Travel is required 40-60% of the time. When in the field traveling, we pay a 10% premium to your pay rate.

Automation Service Technician I Job Duties and Responsibilities:

Provide customer service on customer site (travel required)

Work closely with Lanco’s multi-national customers

Requires travel both Domestic and International

Repair and troubleshoot state of the art automation machinery

Document steps taken in the field

Produce service reports with follow up steps if necessary

Create action plans for follow ups

Aide in system and station installation

Production support and analysis

May require nonstandard hours

Service contract fulfillment. Teaming with Project Manager/Service Manager for specific goals to be accomplished each visit.

Logging customer inquiries and working on outstanding issues

RMA- Issuing return authorization

Primary function to work on open issues as directed

Secondary function to work in manufacturing to help complete the automated assembly machines that will be serviced in the future.

Organization and assembly of materials prior to field installation

Work with engineering, software and manufacturing to complete open issues on assembly systems in the field

Document changes from field work and follow through to ensure engineering update Automation Service Technician I Qualifications:

Basic mechanical skills are required

Industrial Automation Experience is a plus

Engineering mindset is a plus

PLC experience is a plus

Complete in-house training

Must occasionally lift and/or move up to 50 or more pounds

Occasional reaching, stretching, and pulling overhead

Occasional kneeling, bending, or crouchingBenefits:

401(k) matching

Health insurance

Dental insurance

Life insurance

Paid time off

Company paid holidays

ESOP

Tuition reimbursement

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Full-time