Patient Care Training Manager

About Gifthealth

At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.

Position Overview

The Patient Care Training Manager at Gifthealth plays a critical leadership role in overseeing the development and execution of training programs for our Patient Care team. This individual will lead training strategy, manage training operations, and ensure that all patient care staff are equipped to deliver exceptional service while meeting company standards and compliance requirements. The ideal candidate is a strategic thinker with hands-on training expertise and experience managing and developing others.

How You’ll Help Us Improve Healthcare

Lead the strategy, development, and delivery of training programs that support onboarding, upskilling, and compliance for patient care staff.

Manage and mentor a team of trainers or training support staff as the department grows.

Design and continuously improve training materials, SOPs, and e-learning tools aligned with healthcare and industry best practices.

Partner with cross-functional leaders to assess training needs and implement scalable solutions.

Monitor and evaluate training effectiveness using data, assessments, and participant feedback to drive ongoing improvements.

Ensure adherence to regulatory standards and internal policies through effective and thorough training content.

Foster a culture of continuous learning, coaching, and patient-centered care throughout the team.

Maintain detailed records of training activities, certifications, and staff progress.

Qualifications

Proven leadership and training program management experience, preferably in a healthcare or patient care environment.

Strong understanding of patient care workflows and the healthcare landscape.

Exceptional communication, facilitation, and interpersonal skills, with the ability to engage and influence diverse teams.

Demonstrated ability to design and implement effective training strategies and performance improvement plans.

Bachelor's degree in Nursing, Healthcare Administration, Education, or a related field.

Minimum of 5 years of experience in healthcare, with at least 2 years in a training leadership or management role.

Our Offer to Ensure You Choose Gifthealth

Competitive salary and a comprehensive benefits package, including medical, dental, and vision insurance.

401(k) retirement savings plan.

Generous paid time off and flexible work environment.

Ongoing professional development and career growth opportunities.

A chance to lead impactful initiatives that directly shape patient experiences and team development.

How to Apply

Interested candidates should submit a resume and a cover letter detailing their leadership experience, training background, and interest in the role.

Gifthealth is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in transforming healthcare and driving excellence in patient care. Apply today!