Hotel Front Desk Receptionist

Job Description

$20 - $22 hourlyResponsibilities:

Communicate with housekeeping to make sure guest rooms are ready

Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests

Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers

Field customer complaints when necessary

Perform regular bookkeeping duties: make sure hotel guest information is current and correct Qualifications:

At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred

Excellent time management skills, organizational skills, customer service skills, and interpersonal skills

Has previous experience or working knowledge of Microsoft Office and reservation management systems

Has experience answering telephone calls and troubleshooting stressful situations

High school diploma, GED, or equivalentAbout Company

Located next to Montana State University, Comfort Inn Bozeman sits in the heart of Montana’s fourth-largest city. Whether you’re here for adventure or family-friendly fun, Bozeman offers a wide range of attractions and events to enjoy year-round.

As part of the Choice Hotels International family, our newly renovated hotel is focused on delivering a great guest experience through clean, comfortable rooms and a strong reputation for service. We take pride in our connection to the local community and know that our success comes from the relationships we’ve built here.

Comfort Inn Bozeman is managed by a Utah-based hotel management company that puts people and culture first. Our team is driven by a shared commitment to hospitality and consistently delivering a positive experience for every guest.

Full-time