Systems Engineer

Key Responsibilities:

Support application systems engineering within a hybrid cloud infrastructure.

Collaborate with development teams to improve production insights, automation, and system resilience.

Use observability tools to monitor system health and performance (e.g., Splunk, Datadog).

Apply ITSM practices including Incident, Change, and Problem Management using tools like ServiceNow.

Automate infrastructure using Python, Shell scripting, PowerShell, and tools like Ansible, Terraform, and Rundeck.

Build and maintain resilient systems in cloud environments (Azure or AWS).

Work with container orchestration platforms, preferably Kubernetes.

Participate in an on-call rotation and respond to production issues efficiently.

Required Skills and Qualifications:

Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s preferred).

Experience in systems engineering, SRE, or DevOps environments.

Hands-on experience with monitoring and observability tools (Splunk, Datadog, Grafana, etc.).

Proficiency in cloud development (Azure or AWS), infrastructure as code, and CI/CD pipelines (Jenkins, uDeploy).

Experience with container orchestration (preferably Kubernetes).

Strong scripting skills in Python, Shell, or PowerShell.

Familiarity with ITSM tools and processes (ServiceNow, Incident/Change/Problem Management).

Strong communication skills and the ability to work cross-functionally.

Preferred Qualifications:

Experience in both Linux and Windows environments.

Cloud migration experience.

Demonstrated ability to improve system scalability and resiliency.

Quick learner and collaborative team player with a systems-thinking mindset.