Lab Services Technician II

Job Title: Lab Services Technician II

Location: Herndon, VA

Duration: 5+ Months

Qualified candidates will be proficient in basic networking, equipment installation, provisioning, and maintenance. Prior experience with datacenter, enterprise, and telco networking equipment is preferred.

Responsibilities:

Process inbound and outbound shipments.

Update and maintain lab inventory database.

Install, configure, and maintain; routers, switches, servers, PDU/CDUs, and console servers.

Provide end-user support for device troubleshooting, diagnosis, and resolution.

Building small to large-scale network topologies for Juniper customers.

Assist users with building and provisioning virtual machine guests in vCenter/ESXi & Proxmox environments.

Provide live support & assistance for Sales Engineers during customer presentations.

Skills & Requirements:

Experience using power screwdriver and the ability to handle heavy equipment (50lb+) using server lifts and other tools.

Knowledge and experience with server hardware and installation (4-post rail kits, virtual console, etc.).

Knowledge and experience with ethernet cabling and transceiver standards & types commonly used in the industry (SMF, MMF, MTP/MPO, CAT6-RJ45, 1Gbe – 800Gbe standards, DAC, AOC, etc.)

Experience with physical setup & provisioning of network appliances (switches, routers, firewalls, etc.)

Solid communication skills, proficiency with English is required.

Onsite full-time work week (40hr) is required.

Occasional business travel may be required.

Administrative experience with CentOS, RedHat, Debian, and other Linux distributions is a plus.

Administrative experience with Windows and VMware is a plus.

Experience with network testers (IXIA, Spirent, etc.) is a plus.

Knowledge of standard network protocols such as TCP/IP, UDP, Dynamic routing protocols, SSH/SCP/SFTP, DNS, NFS, LDAP, CIFS, SMTP, SNMP, DHCP is a plus.

Education Requirements:

Bachelor’s degree in network communications management or equivalent preferred. Three years of field technician or datacenter technician experience is also acceptable.