Call Center Customer Service Representative

YouDecide.com, a leader in the Voluntary Benefit industry, is hiring a customer support position in their call center .

We are looking for someone with an outgoing and friendly personality, exceptional customer service skills, attention to detail, someone who is self-motivated with great time management, ability to multi-task and problem-solve. Prior experience in Property & Casualty is preferred but not required.

Looking for candidates with the following skill set:

Strong communication, both written and verbal

Great active listening skills

Exceptional interpersonal and rapport building skills

A patient and empathetic attitude

Strong time management and organizational skills

Adaptability and flexibility

Comfortable working in fast-paced environments

Computer literacy

Willingness to become Property & Casualty licensed

Dependable

This position is in an inbound call center assisting our member base. Position is Monday through Friday with standard business hours. This is a full time position with excellent benefits. This will turn in to a hybrid position, with some remote and in office work, after a 60-90 day training period.