CRM Engineer

US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor

Role: CRM Engineer

Location : New Haven, CT/Remote

Duration : Direct Hire

Core Responsibilities

Provide production support for MS Dynamics/CRM applications

Update/Support Microsoft Powerautomate Cloud Flows

Update/Support Microsoft Azure Function Apps

Update/Support Microsoft Azure Logic Apps

Support Development of Proof of Concepts (PoCs) to test new functionalities

Develop, test, and implement D365 PowerAutomate and related Cloud Flows

Develop, test, and implement custom features and processes in Microsoft Dynamics

Participate in business case creation and estimation of work

Consult with business to modernize business processes by leveraging Power automate, Azure Functions and Logic Apps

Assist in communicating new features released to users

Create and maintain application solution documentation

Assist in writing user guides for newly developed apps

Monitor and troubleshoot performance or other issues when needed

On-call and/or after-hours work required

Skills Qualifications

Must be able to manage multiple projects simultaneously with the ability to work well under pressure

Must be self-motivated, and able to work independently, as well as interact well with others and communicate professionally with people at all levels.

Must demonstrate up-to-date expertise in D365 CRM (Power platform, power automate, Apps), C#, .NET development, Portal Development, Power BI, Azure and the ability to apply that expertise to development activities

At least 3 years of hands-on development experience with CRM solutions, D365 / CRM and/or Power Platform experience preferred

Experience with Integration within the M365 ecosystem and Microsoft Dataverse / Common Data Service

Good exposure to Common data services like Dataverse and integration to CRM solutions like Dynamics 365.

Experience building PowerApps and Flow structure driven Apps

Experience working in an Agile delivery team

Education

Bachelors Degree in Computer Science, engineering or relevant field

3+ years hands on CRM experience

2+ Year of Building PowerApps and Flow structure driven Apps

5+ years IT experience

Strong problem-solving skills -- must be able to think critically and independently

A reasonable, good faith estimate of the $110k/Annum to $115K/Annum with Benefits for this position.