Retail Customer Service Representative

Do you love working in retail AND an office setting? Well working in our retail store office will give you a balance of face to face customer service and ability to multi task and work in a high volume store where you can assist customers with a variety administrative duties while giving the ultimate customer service.

This position starts at $18-$20 per hour. The schedule varies and does include days, night and weekends.

Why you will love this job.

Team atmosphere – We’re all family here!

Fast paced environment – Your days will fly by.

Career growth – The possibilities are endless.

The best of both worlds – Work in an office position and in a retail environment to WOW our customers in person and over the phone

Why you will love Jordan’s Furniture.

Great Benefits – medical, dental, vision and more!

Unique Culture

Employee Discount

Fun… lots of fun in a culture where you are a priority

Flexible work schedule

Responsibilities we need you to perform.

Assisting sales consultants with finalizing sales orders including payment transactions, delivery set up, etc.

Triaging incoming phone calls

Contacting customers to resolve delivery and service issues. Interacting with various departments to assist in resolving any issues

Reconciling cash drawer at the end of a shift

Here’s what skills we need you to bring.

Proficient computer skills and ability to learn new programs

Ability to interact with customers in a friendly and courteous manner

Excellent mathematical and organizational skills

Must be able to read and communicate effectively

1-2 years of retail experience preferred but not required

Jordan’s Furniture is an Equal Opportunity Employer.