Helpdesk Analyst
Description:
Helpdesk Analyst
W2 Contract
Salary Range: $58,300 - $62,400 per year
Location: Dublin, CA - Onsite Role
Job Summary:
As a Helpdesk Analyst, you will provide Windows phone support using ServiceNow. In a 20/7 environment, this role requires shift flexibility and possible weekend shifts.
Requirements and Qualifications:
Experience supporting a Windows environment
ServiceNow ticketing system experience
Strong communication and multi-tasking skills
Networking and server troubleshooting experience
Able to utilize reporting to identify trends and analyze issues
Incident Management experience is a plus
Desired Skills and Experience
Helpdesk, Windows, ServiceNow, networking, servers, troubleshooting, reporting, incident management
Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally, candidates for this position must qualify as a W2 candidate.
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