Manufacturing & Fulfillment Assistant

Position Summary

The Manufacturing & Fulfillment Assistant performs vital duties under the direction of the Production Manager. These duties will include ordering parts, record keeping, inventory tracking, shipping, document creation, and other related tasks. These items play an essential part in keeping Bertec's manufacturing & fulfillment processes running smoothly. The Manufacturing & Fulfillment Assistant will interact with suppliers, subcontractors, production technicians, and the Production Manager daily. Work will be split between desk-based computer activities (80%) and duties on the factory floor (20%).

Company Summary

Bertec is a leading provider of biomechanical testing and training solutions for researchers, clinicians, and athletes. Founded in 1987, Bertec has been at the forefront of the biomechanics industry, developing innovative technology and software that is used in universities, hospitals, sports teams, and research centers around the world.

Institutions as varied as Nike, the US Olympic Swimming Team, LA Dodgers, Golden State Warriors, Toyota Robotics, the NIH, Cleveland Clinic, Mayo Clinic, Harvard University, Stanford University, and thousands of others around the world rely on Bertec’s tools to assess and analyze human movement, balance, and performance.

In addition to its product offerings, Bertec also provides training and support services to its customers. Its team of expert engineers and scientists work closely with customers to understand their unique needs and develop customized solutions to meet their specific requirements.

At Bertec, we are dedicated to advancing the field of biomechanics through innovation, collaboration, and a commitment to excellence. We are always looking for talented individuals who share our passion for improving human performance and wellbeing.

Department: Manufacturing & Fulfillment

Reports To: Production Manager

Essential Job Functions:

Order components and supplies, and monitor lead times and delivery dates from vendors

Coordinate multi-step, multi-vendor fabrication and arrange transportation via courier service to ensure product meets desired completion dates

Execute all administrative duties related to facilitating successful customer shipments both domestically and internationally.

Help manage the packaging process for outgoing orders when needed; namely, coordinate masking requirements for vendor services such as powder coat and screen print.

Coordinate return of non-conforming materials to vendors for repair or replacement; manage vendor scrap corrections.

Execute PO receipt and closure within the ERP system (PLEX) and measure vendor accuracy and delivery

Manage/update part numbers and process routing within the ERP system to reflect current state. Update parts reflecting revision changes, vendor changes, etc.

Work with Product Development and Engineering on sourcing new products when product is either discontinued/end of life or unavailable.

Qualifications for Success:

Associate's degree in a manufacturing or engineering-related discipline, or 2-3 years of manufacturing/fulfillment administration or purchasing experience

Experience with Microsoft Office products and the ability to learn and understand new planning and record-keeping software

Excellent verbal and interpersonal skills with the ability to work with multiple cross-functional teams

Commitment to representing Bertec professionally while interfacing with vendors, suppliers, and other third parties

Strong attention to detail and the ability to communicate clearly and effectively

Strong organizational skills

Prior experience with Procurement or Vendor Management, a plus

Pay & Benefits

Competitive salary based on skills and experience

Health, dental, and vision insurance

401(k) plan with 4% company match

Paid time off and 13 paid holidays

Training and professional development opportunities

Work Environment

Bertec offers a collaborative and welcoming office environment and workplace culture. This is an onsite position, and work will be performed at Bertec’s offices in Columbus, OH.