Responsible for overall Cyber Security Revenue growth, Upsell and Cross sell, revenue target achievement, Customer stakeholder management, Sourcing, programs delivery management and governance including QBR and Resource management. The candidate will need to possess Cyber Security technical knowledge with expertise in two or more domains like IAM, Network Security, Cloud Security, Data Security and good knowledge of rest including GRC, MDR etc. Experience in Cyber Security Delivery, Operations, Consulting and revenue management is expected.
Good understanding of Revenue management
Ability to forecast and track revenue targets
Overall owner and accountable for CSP program service delivery across multiple accounts
Work in Tandem with Offshore Delivery Partner to ensure successful program and service delivery
Build customer relationship and setup regular connect to ensure governance and business development with external and Internal customers
Ensure Delivery Excellence and meeting of CSS Targets
Work with Sales and PreSales team on RFI/RFPs to ensure complete understanding of scope of work, alignment with SoW for Delivery
Ensure Program delivery plan development, resource loading plan, onboarding plan
Ability to work on Presentations and Excel
Ability to prepare quality reports
Ability to ramp-up teams from internal, external and trainee pool
Ensure understanding of Customer requirements, position/job description, Activities to be undertaken
Ensure preparation of associates according to job requirements
Facilitate a culture of learning and trust
Facilitates trainings and learning opportunities
Provide guidance and be a mentor to team members
Identify and grooms Cyber Security leaders
Monitor and evaluate team member performance
Qualifications:
16+ years of experience
Good knowledge of Banking, Financial Sector, and Insurance industry
Ability to quickly learn new technologies
Certifications: CISSP / CCSP
Possess strong analytical thinking and critical thinking skills; and a proven ability to take a large complex problem, and break it down into smaller manageable stories
Must be able to work independently with minimal guidance and supervision
Ability to influence others and negotiate
Detail oriented with strong communication skills
Excellent business problem-solving skills
Ability to communicate at all levels of customer organization
Ability to represent during RFP defense and solutioning
Ability to work in a Global delivery model
Must be a go-getter with ownership mindset
Ability to build trust with all stakeholders
Have Strong business acumen and customer centric mindset
Ability to take decisions with a Win-win outcome
Ability to create strategy and plan
Must have learning aptitude and keep close to current technologies
Have a Leadership mindset to ensure self and team growth
Be a leader, have strategic thinking and ability to come up with improvements in current ways of working, improve and forge new relationships