Systems Engineer II

The Systems Engineer II is a mid-level technical role responsible for leading the configuration, deployment, and support of integrated systems across physical security, IT infrastructure and unified communications platforms. This role builds upon foundational experience and operates with increased autonomy, taking ownership of project tasks, supporting junior engineers and collaborating with Project Managers to ensure successful implementations.

Essential Functions

Lead the design, configuration, and documentation of systems including Access Control, Video Surveillance, VoIP, and network infrastructure.

Conduct network assessments, site walks and technical discovery to support deployment planning and execution.

Implement and configure LAN/WAN equipment, firewalls, VLANs, WiFi systems, UCaaS/CCaaS platforms (e.g., Intermedia, Zoom) and SIP services.

Perform system commissioning, testing, optimization and troubleshooting across multiple projects and customers.

Resolve service issues by conducting root cause analysis and collaborating with other teams and manufacturers.

Collaborate with cross-functional teams to validate Scope of Work, BOMs and align with customer requirements.

Mentor and support engineers and technicians during fieldwork, configuration and documentation tasks.

Maintain project documentation including diagrams, configuration logs, commissioning reports, and change records.

Support end-user training and technical onboarding for customers post-installation.

Contribute to engineering standards, deployment playbooks, and process improvement initiatives within the department.

Minimum Qualifications

Bachelor’s Degree, or an equivalent combination of education/experience

Proven experience with system configuration, network troubleshooting, and commissioning in both security and IT environments.

Active certifications in IT/Cloud systems (eg. Cisco, Fortinet, Microsoft, Google, AWS), access control or video management systems (eg. AMAG, Genetec, Lenel, Milestone, Avigilon).

Proven experience with system configuration, network troubleshooting and commissioning without oversight

Valid U.S. Driver’s License and willingness to travel to project sites as required.

Knowledge, Skills and Abilities

Excellent time management, multi-tasking and prioritization skills

Ability to complete assigned tasks with minimal supervision

Understanding of server, storage, and networking architectures

Ability to manage deadlines and have excellent follow-up skills to drive tasks to completion

Knowledgeable of Network switches, Cloud infrastructure, Security Technologies

Have the ability to communicate at a high level with customer IT staff

Have the ability to work with customer to design system configurations

Participate in project commissioning and testing

Assist in the enforcement of standards related to final documentation

Possess basic system design and quoting abilities to assist sales when needed

The ability to work in a dynamic team environment with expanding customer base

Must be professional and polished in appearance and be comfortable speaking to small groups of managers and technical and/or facility personnel

Physical Demands

Spends more than 2/3 of time standing, kneeling/crouching/stooping, using hands and reaching. Spends approximately 1/3 of time walking and talking/hearing. Frequent lifting required of items 25-50 pounds.

Work Environment

May be exposed to variable weather conditions. Other conditions may include proximity to forklifts or other heavy machinery and using various tools and hardware. Worker may be subject to frequent heavy lifting.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Other details

Pay Type Salary

Min Hiring Rate $70,000.00

Max Hiring Rate $120,000.00