Shift Leader

Auntie Anne’s - Shift Leader - Castleton Square Mall

Auntie Anne’s known for our homemade, freshly baked, golden brown soft pretzels that are served with a smile! Come grow with the largest and fastest growing domestic franchise partner of Auntie Anne’s Pretzels, Chestnut Land Company.

SHIFT LEADER

The Shift Leader’s responsibility is to direct the operation of the restaurant in the absence of the General Manager and Assistant Manager to achieve the highest standards of food quality, service, cleanliness, and workplace safety within the Auntie Anne’s Pretzels.

Responsible for prepping, baking and serving pretzels as well as other products. Greets customers and takes orders in a friendly and efficient/accurate manner.

Monitors breaks, overtime and scheduling for employees. Assist with training new employees.

We Offer:

$14/hour + tips = EARN UP TO $17/hour

Full-time hours

Mall hours - no late nights or early mornings

Medical, Dental and Vision Insurance – Multiple plans to choose from

Paid Time off (PTO)

401k - Employer will match up to 4% after 1 year of employment

Tuition reimbursement

Employee discount

Job Summary:

In cooperation with or in the event of the absence of the Store Manager, the Assistant Manager is responsible for the overall supervision and operation of assigned Auntie Anne’s store, with particular emphasis on maintaining Auntie Anne’s Three-Fold Philosophy and achieving the maximum profitability available from store operations.

Making dough and pretzels from scratch.

Working and managing shifts.

Recruiting and training new hires.

Ensuring customer satisfaction and product quality.

Working towards performance goals.

Maintaining safety and security at all times.

Maintaining stock/inventory.

Requirements:

Management experience in a retail, restaurant, or other fast-paced environment.

A valid driver’s license.

Must be able to work all shifts, including weekends and evenings.

About Our Franchise:

Chestnut Land Company franchisee of Auntie Anne’s, Cinnabon and Jamba Juice. Chestnut Land Company started in 1994 and has grown to be the largest domestic franchise partner of Auntie Anne’s Soft Pretzels. We are headquartered in Boardman, Ohio with over 100 locations in 16 states, including occupying some of the country’s most prestigious indoor and outdoor malls, shopping venues, and outlet centers. We are recognized industry leaders who pride ourselves on providing memorable experiences for our customers and employees. We’re proud to say this is a great place to start a career, grow professionally, and make a difference. Here, everyone’s voice is heard and fun is the rule rather than the exception, plus you are recognized for your efforts and achievements. #CLC2023