Data Entry Customer Service

Company Description

About Us

Nexmos Design is a dynamic and forward-thinking design solutions firm based in Columbus, OH. We specialize in delivering high-quality, tailored visual and branding services to a diverse range of clients. Our team is committed to excellence, creativity, and customer satisfaction. At Nexmos Design, we believe in empowering our employees, promoting growth, and fostering a collaborative work environment.

Job Description

Job Description

We are currently seeking a detail-oriented and reliable Data Entry Customer Service Representative to join our growing team. This role will involve accurately entering customer information, processing orders, and providing timely support to clients via email and phone. The ideal candidate will have strong organizational skills and a commitment to delivering outstanding service.

Responsibilities

Accurately enter customer data and order information into internal systems

Respond to customer inquiries via phone and email in a professional manner

Maintain and update customer records with attention to detail

Identify and resolve customer issues efficiently

Collaborate with other departments to ensure smooth order processing

Perform routine administrative tasks and reporting as needed

Qualifications

Qualifications

High school diploma or equivalent; associate degree preferred

1+ year of experience in data entry or customer service

Excellent written and verbal communication skills

Strong attention to detail and accuracy

Proficiency in Microsoft Office and data entry software

Ability to multitask and manage time effectively

Additional Information

Benefits

Competitive salary ($38,000 - $48,000 annually)

Opportunities for career growth and skill development

Supportive team and positive work environment

Comprehensive training provided

Full-time stable position with consistent schedule