Office Assistant - Receptionist (OFCR)

Job Details

Batavia Container Inc - Batavia, IL

$20.00 - $24.00 Hourly

Standard Office Hours

Description

Purpose: Responsible for welcoming visitors, answering phone calls, and running errands while maintaining professional composure throughout interactions with customers or potential clients in person, email and phone calls.

Reports to: Customer Service Manager

Conditions: Office environment.

Essential Duties & Responsibilities:

Execute data entry with precision and attention to detail.

Taking and ensuring messages are passed to the appropriate staff member in time.

Handling queries and complaints via phone, email and general correspondence.

Managing meeting room availability.

Prepare customer quotes.

Sustain professional e-mail interaction and phone correspondence with customer base.

Assist with inputting related account information in BCI’s ERP system.

Support and assist Accounts Payable and Accounts Receivable with projects as needed.

Provide clerical support to Customer Service team when needed.

Managing office and facility inventory such as office supplies, equipment and production inventory.

Overseeing office services like cleaners and maintenance service providers and contracts related to.

Assisting sales team with meeting scheduling, including refreshments and meals.

Perform and assist with all other duties assigned by Director of Operation and Customer Service Manager

Qualifications

Qualifications & Requirements:

Customer service driven and focused.

Adept at prioritizing, scheduling and multitasking

Excellent verbal communication

Excellent phone etiquette and demonstrates exceptional verbal communication skills.

Punctual and able to work with minimum supervision.

Acute attention to detail.

Prior experience with Microsoft Office and typing

Desire to develop corrugated industry knowledge.

Maintain account confidence and protect operations by keeping Accounting and all company information confidential.

High school education or equivalent, clerical experience required.

Batavia Container offers a competitive benefits package which includes the following:

Medical

Dental

Vison

Life Insurance

401(k) company match

Paid Time Off (PTO)