Warehouse Supervisor

Job Description

We are seeking a highly motivated and experienced Warehouse Supervisor to lead warehouse operations at our Sutton, MA facility. This hands-on leadership role is responsible for overseeing the receiving, handling, inventory management, and distribution of telecommunications cable. The ideal candidate is a proven leader who can coach, train, and motivate a team while ensuring operational efficiency, safety compliance, and cost-effectiveness.Responsibilities include but are not limited to:

Serve as the on-site leader and hands-on coach/player to the warehouse team

Supervise and train warehouse personnel

Oversee scheduling and staffing for all logistics activities from receiving to delivery

Develop and maintain positive relationships with vendor partners and customers

Track, document, and report service provider performance

Confirm and organize received cable in the warehouse

Manage accurate inventory control and maintain all related documentation

Report on operational performance and escalate issues as necessary

Ensure service commitments (quantity, quality, timing) are met

Implement and enforce strict security protocols for all cable inventory

Schedule and consolidate outbound deliveries to reduce transportation costs

Promote and enforce safety practices to maintain a safe work environment

Protect equipment and materials from damage or injury risks

Ensure compliance with all safety, environmental, and labor regulations

Assist in creating and enforcing job protocols and standard operating procedures

Develop and monitor operational KPIs, perform regular data analysis

Identify and execute on opportunities for operational efficiencies and cost reductions

Perform other duties as assignedCompensation:

Pay will be offered based on several factors including the candidate's education, work experience, work location, specific job duties, and certifications.Benefits:

We offer comprehensive benefits to include health, and an incentive recognition bonus (all benefits are based on eligibility).Required Skills and Qualifications:

Bachelors degree or equivalent experience in warehouse management, supply chain, logistics, or related field

Minimum 2 years of supervisory or management experience in a warehouse environment

Strong project management skills with the ability to manage and prioritize multiple tasks

Excellent analytical skills with high attention to detail

Exceptional communication, organizational, and interpersonal skills

Familiarity with industry-related procedures, terminology, and cost structures

Demonstrated leadership qualities with the ability to inspire and build trust across teams and vendors

Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)

Eagerness to grow professionally within the Operations function

Physical ability to lift and pull up to 50 pounds, stand/walk/bend for extended periods

Ability to pass a physical fitness test

Proven forklift operation skills and ability to pass internal certification

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Full-time