Information Systems Specialist

BENEFITS OF WORKING FOR BERKELEY

Berkeley, California is a small city with a big reputation. At just ten square miles of land and seven square miles of water, Berkeley is famous around the globe as a center for academic achievement, scientific exploration, free speech, and the arts, and home to over 50 parks, a top-ranked university, and the largest public marina in the San Francisco Bay.

As an employer, the City of Berkeley offers all the benefits of a career in the public sector while fostering diversity, creativity, and innovation. Join a team of high-caliber, experienced staff with a shared mission of serving the Berkeley community and promoting an accessible, safe, healthy, environmentally-sound and culturally-rich city.

JOB OPPORTUNITY

The City of Berkeley is accepting applications for Information Systems Specialist! Positions in this class specialize in installing, configuring, and trouble-shooting computer hardware and software to meet specific departmental or City-wide needs. Incumbents will support computer hardware, software, and peripherals including: PCs, laptops, tablets, printers, mobile phones, and VoIP desk phones. Technical support may be delivered both over the phone through remote desktop software and in person through field visits to any one of our 43 citywide locations. In addition to desktop support, the Network Operations Division is responsible for server and network administration, solutions and enterprise architecture, and network security.

The current vacancy is in the Berkeley Public Library; however, the eligible list established from this recruitment may also be used to fill vacancies in the Information Technology Department before the list expires.

See the full job specification here:

MINIMUM QUALIFICATIONS

A typical way of gaining the knowledge, skills, and abilities outlined above is:

Equivalent to graduation from a four year college and demonstrated ability to develop and modify computer applications at the level described above. Experience in developing computer applications similar to those described above may be substituted for the educational requirement on a year-for-year basis.

In addition to the qualifications mentioned above, the ideal candidate will possess excellent customer service skills; strong oral and written communication skills; technical competency to troubleshoot computer hardware and software issues in a high-paced environment; and the drive and commitment to continuously learn, grow, and keep up with the constant changes in technology.

APPLICATION PROCESS

Applications must be received by 5:00 PM Pacific on May 19, 2025 and must include a completed application and answers to the supplemental questions. Please note that resumes are not a substitute for a completed application.

Applications are available in alternative formats (audio-format, braille, large print, electronic text, etc.) upon request to . Please allow 10 days for production of the material in an alternative format.

EXAM PROCESS

The exam process will include, but may not be limited to:

Application review for minimum qualifications and required documents

Review of Supplemental Questionnaire

Training & Experience Review

Tests may consist of any combination of written, oral or other exercises or assessment procedures that test content and may include, but are not necessarily limited to, typing, math, reading, writing and analytical skills; problem solving ability; computer and software proficiency, or any other job-related knowledge, skill, ability or qualification. The examination process and dates are subject to change. The City may, without notice, change or eliminate any assessment component as needs dictate. Applicants passing all examination phases will have their names placed on an employment eligible list that hiring departments will use to conduct final selection interviews.

Reasonable Accommodations: The City is committed to making reasonable accommodations in the examination process and in the work environment. Individuals requesting reasonable accommodations in the examination process must submit a request in writing to at the time of application.

PRE-EMPLOYMENT PROCESS

Candidates under final consideration for employment with the City will undergo an employment background/reference check that may include, but is not limited to: employment history, confirmation of educational credentials and degrees, licenses including driver's license, registrations, certificates, other credentials, credit check, criminal history check, and Live Scan fingerprinting.

EQUAL EMPLOYMENT OPPORTUNITY (EEO) EMPLOYER

The City of Berkeley is an Equal Employment Opportunity (EEO) employer. All employment actions shall be administered regardless of race, color, national origin, ancestry, religion, age, physical or mental disability or medical condition, sex, gender, gender identity, gender expression, sexual orientation, genetic information, marital status, pregnancy, political affiliation, veterans’ status, or any other status protected under federal, state, or local law.

DISASTER SERVICE WORKER

All City employees are required to provide services as Disaster Service Workers in the event of an emergency/disaster.