PATIENT ACCESS SERVICE REP, FCP - WEST B

JOB REQUIREMENTS: Discover. Achieve. Succeed. #BeHere Location:

US:WI:WEST BEND at our CP-WEST BEND HEALTH CENTER facility. This job is

ON - SITE. FTE: 0.850000 Shift: Shift 1 Schedule: M- OFF, T/W/R/F-

700-1600 specialties clinic PASR reception desk position Job Summary:

The Patient Access Service Representative (PASR) delivers an exceptional

patient experience for "front of house"/patient facing needs.

Proactively greets patients and visitors and creates a helpful,

positive, welcoming and friendly patient experience. Provides

outstanding customer service both in person and on the phone. EXPERIENCE

DESCRIPTION: A minimum of one year of experience as a

receptionist/assistant or work in a customer service field is required.

Previous experience in a healthcare setting preferred but not necessary.

EDUCATION DESCRIPTION: High School diploma or equivalent is preferred.

SPECIAL SKILLS DESCRIPTION: Effective communication skills, oral and

written required. Ability to multi-task. Strong proactive organizational

skills a must. Must have excellent customer service skills. Must be

proficient in Microsoft Outlook, Excel and Word. Knowledge of medical

terminology and EpicCare is preferred. Perks & Benefits at Froedtert

Health Froedtert Health Offers a variety of perks & benefits to staff,

depending on your role you may be eligible for the following: Paid time

off Growth opportunity- Career Pathways & Career Tuition Assistance, CEU

opportunities Academic Partnership with the Medical College of Wisconsin

Referral bonuses Retirement plan - 403b Medical, Dental, Vision, Life

Insurance, Short & Long Term Disability, Free Workplace Clinics Employee

Assistance Programs, Adoption Assistance, Healthy Contributions,

Care@Work, Moving Assistance, Discounts on gym memberships, travel and

other work life benefits available The Froedtert & the Medical College

of Wisconsin regional health network is a partnership between Froedtert

Health and the Medical College of Wisconsin supporting a shared mission

of patient care, innovation, medical research and education. Our health

network operates eastern Wisconsin's only academic medical center and

adult Level I Trauma center engaged in thousands of clinical trials and

studies. The Froedtert & MCW health network, which includes ten

hospitals, nearly 2,000 physicians and more than 45 health centers and

clinics draw patients from throughout the Midwest and the nation. We are

proud to be an Equal Opportunity Employer who values and maintains an

environment that attracts, recruits, engages and retains a diverse

workforce. We welcome protected veterans to share their priority

consideration status with us at . We maintain a drug-free

workplace and perform pre-employment substance abuse testing. During

your application and interview process, if you have a need that requires

an accommodation, please contact us at . We will attempt to

fulfill all reasonable accommodation requests. APPLICATION

INSTRUCTIONS: Apply Online: