Client Billing Analyst

Our Story

Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash management services to corporations. Hightower's capital solutions, operational support services, size and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their vision of "well-th. rebalanced." Based in Chicago with advisors across the U.S., we operate as a registered investment advisor (RIA).

Your Future Team

As a Senior Billing Analyst, you will be responsible for executing billing processes such as billing calculations, custodian submissions, and reconciling fees processed. You will also be responsible for ensuring accuracy, efficiency, and compliance with company policies and relevant regulations related to billing. You will play a crucial role in optimizing billing procedures, analyzing financial data, resolving billing discrepancies, and providing valuable insights to support decision-making within the organization. This role will require cross-functional collaboration with various teams within Hightower as well as directly with financial advisors and field professionals.

What You'll Do

Assist with the end-to-end billing process, ensuring accurate and timely fee processing to clients

Review and support the implementation & continuous improvement of billing procedures to maintain regulatory controls, enhance efficiency, and reduce errors

Review billing calculations and resolve discrepancies to ensure accuracy and completeness of billing information

Work directly with various custodians to process fees/refunds

Analyze financial data related to billing, receivables, and collections to identify trends, variances, and opportunities for improvement

Reconcile cash collections against transactions in the general ledger and bank accounts by working cross-functionally

Optimize revenue collection through tracking and executing upon Accounts Receivable policy

Serve as a point of contact for billing inquiries, effectively communicating with clients, internal stakeholders, and cross-functional teams, while maintaining SLAs

Maintain accurate and organized billing records, supporting documentation, and audit trails to facilitate internal and external audits

Collaborate with cross-functional teams to resolve issues and support the implementation of process improvements to increase productivity and reduce manual efforts

Ensure compliance with company policies, industry standards, and regulatory requirements in all billing activities What You'll Bring

Bachelor's degree in Finance, Accounting, Business Administration, or related field

5+ years of experience as a Billing Analyst or similar role

Financial services industry and RIA experience preferred

Strong understanding of billing principles, financial analysis, and relevant software applications

Proficiency in billing operations and related accounting systems (e.g. Envestnet Wealth Management software, Black Diamond, etc.)

Exceptional attention to detail and accuracy in data analysis and reporting

Strong organizational skills

High level of proficiency in Microsoft suite, including Excel (pivot tables, v-lookup, etc.), Word, Outlook

Effective communication and interpersonal skills to collaborate with diverse teams and interact with clients professionally

Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment What We Offer

Coverage on the first day of employment for medical, dental, and vision insurance

Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver)

Mother's lounge onsite

Flexible PTO plan

Hybrid model work schedule (minimum 50% in office)

Free brand-new gym in the Chicago office

401k matching plan

HSA employer contributions

Student loan assistance

Pet insurance

Base salary of $85,000-$95,000 plus discretionary bonus (exact base salary amount will be dependent on experience)

AN EQUAL OPPORTUNITY EMPLOYER:Hightower is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, sexual orientation, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age (over 40), physical or mental disability, medical condition (cancer-related), gender identity or expression, genetic information including sickle cell or hemoglobin C trait, or any other consideration made unlawful by applicable federal, state, or local law.

You are a U.S. citizen, U.S. permanent resident or possess other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.