Front Desk

Job Description

SoHum Mountain Healing is seeking a dynamic and customer-oriented Front Desk professional to join our vibrant team. As the first point of contact for our clients, you will play a vital role in delivering exceptional service that embodies our companys commitment to holistic wellness and customer satisfaction. The ideal candidate will possess a warm demeanor and professional attitude, ensuring that every visitor feels welcomed and valued. Your responsibilities will include managing front desk operations, including answering inquiries, and assisting our clients in a friendly and efficient manner. You will also collaborate closely with our wellness practitioners and administrative team to support daily operations and maintain an organized front office environment. We are looking for someone who is not only capable of handling multiple tasks but also has a genuine passion for promoting health and wellness. If you thrive in a fast-paced, service-oriented setting and are ready to contribute to a positive and holistic health culture at SoHum, we would love to see your application. This role is an excellent opportunity for individuals looking to grow in a supportive and enriching environment where you can make a difference in the lives of others.

Responsibilities

Greet and welcome clients as they arrive at the resort

Manage appointment scheduling and ensure the lobby and front desk areas are organized

Answer phone calls, respond to inquiries, and provide information about services offered

Handle client check-ins and check-outs efficiently

Maintain accurate records of client interactions and appointments

Collaborate with wellness practitioners to ensure smooth service delivery

Assist with administrative tasks such as filing, data entry, and inventory management

Requirements

High school diploma or equivalent; additional certification in relevant fields is a plus

Previous experience in a front desk or customer service role preferred

Excellent verbal and written communication skills

Strong organizational skills and attention to detail

Ability to handle multiple tasks and work in a fast-paced environment

Proficient in using office equipment and scheduling software

A passion for health and wellness, with a desire to support our mission at AyurPrana LLC

Benefits

Health Care Plan (Medical, Dental & Vision)

Life Insurance (Voluntary Life)

Paid Time Off (Vacation, Holidays)

Full-time