Learning and Development Coordinator

SoHo Dragon is seeking a Talent Development Coordinator for a contract position on behalf of an investment bank client based in New York, NY. The ideal candidate should have 3-5 years of experience preferably in Learning & Development/Talent Development space.

Key Skills: Experience with L&D logistics, Event coordination, Strong project management, Proficiency in Microsoft Office, Motivated and detail oriented.

Start date - ASAP

Contract duration - 12 months

Location req. - Hybrid, NYC

This position will provide administrative and operational support for the following Human Resources teams: Learning & Talent Development, HR Management Team (HRMT).

Responsibilities will be the following:

Support the Talent Development team by acting as the logistical contact for planning and execution of training sessions, workshops, development programs and events; responsible for scheduling, securing space, materials preparation, and participant communication.

Prepare and analyze program participation data and course feedback with exceptional attention to detail and accuracy

Provide excellent "customer service" by responding to Learning and Development inquiries in a way that is timely, professional, and courteous.

Organize monthly CSR events for new joiners including booking rooms, sending calendar invite to attendees, confirming facilitator, and tracking completion

Monitor the talent dashboard by updating the central repository with relevant participation data and training records

End to end management of New Joiner Buddy program responsible for assigning a buddy, communicating program expectations and tracking engagement

Manage and update training content on HR portal website including tuition reimbursement, expenses, etc.

Create presentation decks, charts, graphs, and various materials, as needed

Onboard third-party vendors by facilitating the contracting process, ensuring compliance with company policy

Maintain the department's calendar & project plan

Conduct and update (as needed) new hire welcome training and materials

Provide administrative support to the HRMT and Chief HR Officer for the Americas

Completing other special projects and tasks as assigned

Profile

COMPETENCIES

The successful candidate will have impeccable attention to detail, a collaborative working style, excellent critical thinking skills and sound judgment. This individual should be comfortable asking for clarification, understand how to prioritize requests, and be able to balance multiple workstreams simultaneously. Additionally, we are seeking a team member who values and delivers excellent client service. This encompasses a proclivity towards developing strong partnerships, establishing trust and credibility, communicating clearly and thoughtfully, and taking ownership over one's work. Our future contributor should consider themselves digitally confident including working in Microsoft Word, PowerPoint and Excel, and be comfortable learning and navigating new systems.

TECHNICAL SKILLS

Intermediate knowledge using Microsoft Excel, Word, and PowerPoint

Intermediate knowledge of an LMS

PRIOR WORK EXPERIENCE

Required:

3-5 years of experience working in Learning & Development/Talent Development space, preferably within Financial Services or Investment Banking

Education:

B.S. / B.A. degree in Business, Education, Human Resources, Psychology, Communications or related field

Permanent