IT Service Desk Technician

JOB REQUIREMENTS: IT Service Desk Technician Pay from $24 to $30 per

hour with significant growth and earning potential! Corporate

Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Uncover your

full potential in a collaborative IT environment where you'll

troubleshoot technology issues as an IT Service Desk Technician. Bring

your skills to an industry leader that runs one of the largest

e-commerce sites in the U.S. Better together! This position is on-site

in Pleasant Prairie, WI or Waukegan, IL based on need, and we are

looking for people who share our passion. Hours: Monday - Friday, 6 AM

to 2:30 PM Position Responsibilities Provide support and troubleshooting

for desktop, laptop and data center hardware / software issues. Create

incident tickets to document issues and route tickets to appropriate

support group. Handle major IT incident management to quickly resolve

issues that impact the business. Support IT operations including system

saves and restores, AS400 IPLs, server reboots, off-site tape storage

and report generation and distribution. Conduct user account set-up,

security maintenance and systems monitoring. Minimum Requirements High

school diploma or equivalent. Bachelor's degree preferred. 3+ years of

experience as IT Service Desk Technician or Data Center Operator.

Experience with incident, change and problem management in a

multi-location data center. Experience in utilizing ITIL compliant

Service Management platforms, including ServiceNow. Benefits Complete

health insurance coverage and 401(k) with 6% employer match that starts

day one! Multiple bonus programs. Paid holidays and generous paid time

off. Tuition Assistance Program that covers professional continuing

education. Employee Perks On-site cafe and first-class fitness center

with complimentary personal trainers. Over four miles of beautifully

maintained walking trails. About Uline Uline, a family-owned company, is

North America's leading distributor of shipping, industrial, and

packaging materials with over 9,000 employees across 13 locations. Uline

is a drug-free workplace. #LI-SR1 #CORP (#IN-PPITL3) Our employees make

the difference and we are committed to offering exceptional benefits and

perks!Explore Uline.jobs to learn more! EEO/AA Employer/Vet/Disabled

APPLICATION INSTRUCTIONS: Apply Online:

ipc.us/t/320EA08A4996442E