Job Description
Salary:
Browns Carpet One - Retail Store Manager - Join Our Leadership Team!
Location: On-Site (Hastings, MI.) Full-Time Hourly, Non-Exempt
Are you a dynamic leader with a passion for retail and customer service? Were looking for an experienced Retail Store Manager to lead our team, drive sales, and create an exceptional shopping experience.
What Youll Do:
Lead, coach, and inspire a team to meet sales goals and deliver top-tier service
Oversee daily store operations including scheduling, inventory, merchandising, and visual presentation
Ensure customer satisfaction by handling inquiries, resolving issues, and coordinating with installers
Analyze sales data and KPIs to improve store performance
Manage vendor and subcontract installer relations, product inventory, and store appearance
Recruit, train, and develop top talent
Who You Are:
3+ years in retail with leadership experience
Knowledgeable in sales, operations, inventory, and customer service
Strong communicator and motivator with excellent problem-solving skills
Tech-savvy with POS and inventory systems; Microsoft Office proficiency required
Able to lift up to 50 lbs and work in a combination of office, retail, warehouse, and jobsite environments
Why Join Us:
Competitive hourly pay
Medical, Dental, 401(k), Paid Holidays & PTO
Opportunities for growth and training
Be part of a trusted local family-owned company that values quality, customer satisfaction, and teamwork
Some travel required for trade shows and training.
Reports to: President/CEO Supervises: Sales Team & Assistant Manager
Full-time