Medical Office Assistant

Job Description

Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits:

Work-Life Balance (no overnight shifts)

Medical, Dental & Vision Plans

Life Insurance

401(k) Retirement Plan

Critical Illness, Accident, & Legal Plans

Wellness Program

Learning & Development Opportunities

Paid Time Off

Paid Holidays

Free Onsite Parking at All Locations

Schedule: Monday-Friday 8:30am - 5:00pm (must have flexibility between 7am-7pm as needed)

Location: Orchard Park, NY

Position Summary: Coordinate and participate in a variety of supportive patient care and clinic preparations that assist medical professional personnel.

Responsibilities of Position:

Coordinates and participates in a variety of patient care activities in the examination of patients to include: vital signs, mini assessments, assisting with diagnostic procedures, records data for medical record and calls in prescriptions to the pharmacy as directed by the physician.

Determine, prepare and set-up medical supplies, instruments and equipment for diagnostic and therapeutic procedures.

Confers with the patient to obtain accurate information for records, explains procedures, allay fears and elicit cooperation

Ensure completion of chart information prior to examination by physician or extender, entering any prescriptions, diagnostic testing and outside procedures.

Assists in completion of insurance/compensation/disability/prior authorization forms

Escort and/or transport patients to the examination room and other clinic locations.

Evaluate patient care with an emphasis on patient response; monitors providers' plan of care from patient assessments, medical record, and other record information; maintains liaison with physicians and practice administration to ensure efficient and effective patient care services.

Answers all calls pertinent to assigned area and/or directing clinical calls to appropriate clinical personnel while also responding appropriately to patient inquiries and referring physician’s office inquiries, providing accurate and detailed information.

Schedules follow up appointments for office visits and diagnostic testing

Coordinates scheduling with medical secretary and assists with modifying provider schedule when necessary to conform to changing priorities and unanticipated events, including changes in staffing schedule and other activitiesCompensation:

Most candidates will start within the first quartile of the pay range

Rates are commensurate with experience

EEO Statement

Dent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. All qualified individuals are encouraged to apply and will receive consideration.

Full-time