Front of House Manager-Restaurant

Job Description

We are seeking a dedicated and experienced Front of House Manager to oversee the daily operations of our establishment. The ideal candidate will ensure exceptional customer service, manage staff, and maintain a welcoming environment for guests. This role requires strong leadership skills and a passion for hospitality.

Key Responsibilities:

- Supervise, schedule, and coordinate front of house staff to ensure efficient service delivery

- Hire, train, mentor, and evaluate team members to enhance performance and customer satisfaction

- Manage reservations, seating arrangements, table turnover, and guest inquiries

- Address and resolve customer complaints in a professional manner

- Monitor cleanliness and organization of the front of house area

- Implement and uphold service standards and policies

We are an equal opportunity employer and welcome applications from all qualified individuals.

Skills and Qualifications:

- Proven experience in a front of house management role or similar position

- Strong leadership and team management skills

- Excellent communication and interpersonal abilities

- Ability to work in a fast-paced environment and handle multiple tasks

- Knowledge of hospitality industry standards and best practices

- Proficient in reservation and point-of-sale systems

- Strong problem-solving skills and attention to detail

- Flexibility to work days, evenings, weekends, and holidays as neededCompany Description

Bar pizza was born in Brockton Massachusetts as a way for local bars to serve the factory workers something delicious to eat. Back in 1939, Bar Pizza was not known by that name then, just pizza. South Shore Bar Pizza was not a known term until many years later. A bar Pizza is made in a 10” pan with thin, freshly proofed dough, homemade oregano based sauce, topped with a blend of cheddar cheeses and baked in a deck oven. With 4 locations- experience Cape Cod Café, The Original Bar Pizza, perfected!

Full-time