Front Desk/Receptionist

Job Description

Barrier Islands Psychiatry, PA is seeking a Receptionist to become a part of our team! The Receptionist performs a range of administrative duties to support patient care, working directly with the treatment team to facilitate timely patient scheduling, document management, and triaging. The ideal candidate would possess a team-oriented work style with an emphasis on communication and service excellence.

Responsibilities:

Greet all visitors and patients warmly

Readily receives calls and manages patients in a timely manner

Accurately input patient information into electronic health record to maintain scheduling

Manage incoming and outbound calls to ensure patients are connected to resources in a timely manner

Maintain patient payments for service through diligent review of insurance, fees, and arrangements

Support daily operations through maintenance of waiting areas

Reviews and responds to voicemails hourly; responsible for acting on all daily voicemails by end of shift

Qualifications:

Medical office experience preferred

Concierge or clerical experience preferred

Familiarity with electronic health records management systems or similar

Strong organizational skills

Ability to thrive in a fast-paced environment

A desire to learn or continue to improve upon skills

Job Type: Full-time

Pay determined upon hire, commensurate with experience and/or education.

Benefits:

Dental insurance

Health insurance

Paid time off

Retirement plan

Schedule:

8 hour shift

Business hours: 8:00AM - 5:30PM

Alternating Opening/Closing responsibilities

Ability to commute/relocate:

Charleston, SC 29407: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Full-time