Self Storage Assistant Manager

Job Description

Job description

About us

Self Storage Assistant Manager

Position Overview:

As the Assistant Manager with Just A Closet Self Storage, you will be responsible for day-to-day operations, including renting units, selling merchandise, interacting with potential tenants, and maintaining the property overall. Our employees are the first-line representatives of our potential tenants. The Assistant Manager must be able to work face-to-face with potential tenants and build excellent relationships while enhancing customer service, sales skills, and self-storage experience.

Job Responsibilities:

Renting self-storage units

Converting phone, walk-in & website inquiries into rentals

Execute collection calls, post payments, and deliver daily bank deposits accurately and timely

Upsell moving products and assist in unit sizing decisions

Greeting existing and potential tenants promptly, enthusiastically, and professionally

Knowing and presenting the features and benefits of the property at all opportunities

Resolves customer issues in a timely and effective manner

Ensures that company standards of cleanliness and appearance are met

Inspect the property, including performing lock checks and walkthroughs

Showing potential tenants our self-storage units

Perform other duties as assigned.

Job Requirements:

Property Management experience is a plus

A self-starter in all respects

A passionate desire for professional growth

2 to 4 years of relevant work experience in a fast-paced, customer-facing environment, with the day-to-day management of (or direct impact on) the profit and loss of that enterprise

Excellent interpersonal and communication skills – both on the phone and in person

A person who works well both independently and in a team setting

Have a working knowledge of computer applications (Microsoft Office, Outlook, etc.)

Possess a valid driver's license and insurance with access to reliable transportation;

Have the ability and willingness to perform light maintenance such as sweeping, mopping, wiping, lifting, etc.

Be capable and willing to travel to and work in multiple locations as may be needed

Experience level:

1 year

2 years

Shift:

8 hour shift

Day shift

Weekly day range:

Monday to Friday

Saturday availability

Experience:

Customer service: 2 years (Preferred)

Language:

Spanish (Preferred)

Full-time