Dispatcher

Job Position: Dispatcher

Location: Houston, TX 77051

Pay Rate: $18-20/hr

Shift:

Description: $18-20/hr 2nd Shift 2:30pm-11pm JOB SUMMARY: Perform logistics functions that may include reviewing, preparing and routing shipments, coordinating drivers, work crews, vehicles or equipment to appropriate locations according to schedules or customer requests. QUALIFICATIONS: • Excellent communication skills • Proficiency in Microsoft Office and logistics software • Excellent clerical and organization skills to keep track of schedules, routes and personnel • Knowledge of computers for scheduling and other dispatching duties • Ability to multitask with different events happening at the same time • Ability to work under stress and remain calm • Ability to relay information in a fast-paced environment RESPONSIBILITIES: • Responsible for calculating routes and times of deliveries and making the necessary adjustments for sales and customers • Establish delivery routes which are cost effective and compliant with Federal DOT guidelines while still maintaining an acceptable level of customer service, quality and satisfaction • Ensuring the safe and timely pick-up and delivery of shipments • Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to schedules • Relaying information such as work orders or other messages to and from work crews or supervisors • Using telephones, two-way radios or outlook email to contact employees • Speaking with supervisor or customers to resolve problems, requests for services or equipment • Preparing daily work such as schedules • Preparing work orders for crew or receiving work orders from work crews • Being in charge of communications within company assigned territories • Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information. PHYSICAL REQUIREMENTS: • Position works primarily in a warehouse environment • Constant telephone activity; must have a high comfort level of initiating conversation • Moderate noise levels • Occupation requires being sedentary greater than or equal to 80% of the time • Work involves sitting, standing, hearing, talking, handling, reaching outward, reaching above shoulder, walking, squatting or kneeling, bending • Regularly required to work on multiple concurrent tasks with constant interruptions