Customer Account Representative

Job Description

Customer Account Representative

We’re hiring a Customer Account Representative to join a team that believes in service, solutions, and success. If you're someone who enjoys working closely with customers, solving problems, and building trust, this role offers the perfect blend of relationship-building and results.

Key Responsibilities:

Act as the main point of contact for customer accounts

Understand client needs and offer tailored product or service solutions

Provide updates, support, and follow-through to ensure satisfaction

Track performance metrics and contribute to team success

What You Bring:

Great communication and organizational skills

A customer-first mindset with the ability to multitask

Problem-solving skills and attention to detail

Prior experience in customer service, account management, or sales is a plus, but not required

Why You’ll Love It Here:

Supportive team environment

Room for advancement based on performance

Professional development and skills trainingCompany Description

At NLC Direct, our mission is to provide top-notch marketing consulting services to help businesses thrive. We believe in empowering our clients with the knowledge and strategies they need to succeed in a competitive market.

Full-time