ServiceNow Architect - HAM

Title: ServiceNow Architect - HAM

Job Type: Contract

Contract Duration: 5 Months

Location: Remote

Client are seeking a ServiceNow Technical Architect that has solid and progressive consulting experience and a proven record of successful ServiceNow engagements

What we offer:

The opportunity to design and build ServiceNow solutions to multiple sectors both with our existing client base and new customers.

Unrivalled investment and training in you and your career- Stimulating environment offering ongoing learning opportunities

Culture of innovation and inspiration- Competitive salary and generous benefits.

A very flexible and creative environment for everyone

Role and Accountabilities:

This will suit an experienced ServiceNow professional with a successful recent track record of implementing ServiceNow solutions specifically ITSM and ITAM.

The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization.

Duties:

Design and develop the technical architecture of ServiceNow IT Asset Management, including Hardware and Software Asset Management.

Set up integrations with Tanium, SCCM, jamf and Micro Focus for software inventory integration.

Troubleshoot HAM issues such as normalization, entitlements, metrics, allocations and foundation data aligned to CSDM.

Conduct discovery workshops, requirement gathering sessions, conduct process workshops to educate customers on best practices and recommend scalable and sustainable solutions.

Provide technical leadership and guidance to the development team, ensuring adherence to best practices in coding, configuration, and customization.

Conduct technical reviews and assessments, ensuring that the ServiceNow implementation is scalable, secure, and efficient.

Collaborate with project managers and business analysts to translate business requirements into technical solutions.

Act as a subject matter expert, providing technical support and training to end-users and stakeholders.

Stay updated with the latest ServiceNow features and technologies, making recommendations for improvements and upgrades.

Skills and Experience Requirements

Bachelor's degree with at least 5+ years of ServiceNow design and development experience

Hands on development experience on the ServiceNow platform including customization of applications such as ITSM, custom apps HAM.

Experience developing ServiceNow solutions and technical design documents from business requirements.

Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API)

Experience developing, implementing, and maintaining large-scale applications and systems.

At least two full lifecycle ServiceNow implementations in the role of a Solution Architect / lead consultant.

Must have strong requirements gathering experience.

Programming expertise in Java, JavaScript or other functional programming languages

Excellent written and oral communication skills.

Skills and Certifications

ServiceNow certifications - Service Now System Administrator, Certified Implementation Specialist is must and preferred in HAM and SAM Product lines.

Excellent analytical and problem-solving skills

Excellent verbal and written communication skills

Strong presentation development and Customer Presentation skills.

Successful teamwork experience & demonstrated leadership abilities.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.