Closing Coordinator

Job Description

Role Overview

Collaborate with and guide home-buyers through the home closing process with excellent communication and empathy, supporting a seamless closing experience.

Core Functions

Guide each home-buyer through the closing process with empathy, urgency, and diligence.

Throughout the entire process, form relationships and enthusiastically and warmly communicate with customers and other team members.

Continually enhance the closing day experience by collaborating with home builders to create a personalized, memorable, and seamless closing day for each home buyer.

Complete each closing with attention and ownership of detail, communication, and information for the home buyer.

Execute processing and uploading of documents immediately after closing to ensure timely funding of home purchase.

Preferred Qualifications

Customer service experience

Bilingual (English & Spanish)

Work Environment and Physical Requirements

Office environment

Vision for near, mid-range and far as well as hearing for low, medium, and high pitch.

Requires physical ability for standing, sitting, crouching, kneeling, frequent walking, reaching above head and below waist.

Must have a current and valid driver’s license and must be able to be insured by company fleet insurance.

To be considered for this position, you must be at least 18 years old in accordance with company policies and applicable labor laws

Ability to lift 5 - 20 pounds.

Hours and Schedule

Average 40 hours per week (8am-5pm, M-F).

No evenings or Sundays

Travel is regularly required between Midland & Odessa

Benefits

Comprehensive Employee Benefit Package

Employer-Paid Life, AD&D, LTD Insurance

Enrolled into ESOP (Retirement Benefits)

Paid Time Off Policy

Company-Issued Cell Phone

Company Training Opportunities

Company-Sponsored Vision Trips

Full-time