Job Description
Salary: Averages $17+/hr DOE
Role and Responsibilities
Safely transport wheelchair passengers to and from scheduled non-emergency doctors appointments
Safely operate a wheelchair van in metro and rural areas and all types of traffic or weather conditions
Optimize safe and efficient routes using google maps (or similar) and our dispatching app
Skillfully and safely assist passengers in and out of the vehicle and into and out of their home or clinic
Review you ride schedule for the day to ensure availability and safe timeliness between appointments
Communicate with dispatch any customer time or location changes or passenger or driver incidents
Preferred Skills
Ability to safely operate a wheelchair van in various weather or traffic conditions in cities or rural areas
Familiarity with google maps (or similar) GPS apps; familiarity with smartphone app technologies
Good customer service skills and an ability to interact with many different types of people on a daily basis
An honest desire to assist our customers and team in a friendly, understanding, and helpful manner
General Description
You will be operating a wheelchair van for the entirety of your shift bringing customers to and from scheduled, non-emergency medical appointments (such as child day-program facilities, dialysis, chemotherapy, or vision, dental, or general wellness visits). Our customer base consists of everyone including young children riding alone to their day-programs, the physically or cognitively impaired, and the elderly. It is important that you can interact in a friendly and helpful manner with people of various ages, capabilities, and backgrounds. You will be formally trained in STS (Specialized Transportation Services) classes in-house (or provide your own certificates) including Defensive Driving, Passenger Assistance, Abuse Prevention, and First Aid. You will need to have a smart phone with data capabilities to run a scheduling and dispatching app as well as Google or Apple Maps for most of the day. General familiarity with smartphone app operation as well as doing general internet searches from a smartphone will make your job easier. **This position most commonly transports passengers with mobility impairments that use assistance devices such as wheelchairs, scooters, walkers, or canes.**
Requirements
Smartphone with data plan capable of operating dispatch app and google maps or similar throughout the day
Pass a NETSTUDY2.0 state/federal background screening; includes fingerprinting
Valid drivers license with acceptable driving record
Pass preemployment drug screening and DOT Physical
Commitment to scheduled availability
DOT STS trainings within 45 days of hire date (Provided in-house at no cost)
Ability to move in and around the vehicle while assisting full grown adults in various mobility assistance devices
Fluently communicate in English: reading, writing, spoken, listening