SAP Hypercare Consultant

Location: Remote

Industry: Retail Beverage

Hypercare Lead

Job Description/ Responsibilities

- S/4 multi-sites rollouts hypercare planning, hypercare execution, monitoring the hypercare progress and run hypercare command center.

- Experience in at least 2 end to end implementation of S/4 global programs (helps keep hypercare in perspective)

- S/4 functional experience in at least one of the modules OTC or MM/WM

- Hypercare status reporting, dashboards, metrics.

- Hypercare exit criteria.

Demonstrated 6-8 years' experience in S/4 multi-sites rollouts hypercare planning, cutover / hypercare execution, monitoring the hypercare progress and run hypercare command center.

- Plan and lead daily hypercare status calls with multiple work-streams / stakeholders at all levels - Client's business / IT / Service provider's deployment team.

- Experience in at least 2 end to end implementation of S/4 global programs (helps keep hypercare in perspective)

- S/4 functional experience in at least one of the modules OTC or MM/WM

- Be able to work with functional, technical team to do RCA Root Cause Analysis, create proactive actions based on root causes identified.

- Good communication, articulation

- Experience in hypercare status reporting, dashboards, metrics.

- Familiarity with hypercare exit criteria.

Comfortable in connecting with stakeholders from business / IT at all levels