User Experience Researcher

As the User Experience Researcher, you will be responsible for providing advanced strategic guidance on user research methodologies and prioritizing studies and extracting user insights to align with project objectives.

Your role:

Extract user and consumer insights, ensure a seamless flow from User Needs to User Requirements to Product Requirements, and develop a systematic approach for all user research challenges to facilitate verification and validation of relevant consumer insights

Review and finalize consumer-focused project requirements, including milestones, deliverables, and input for decisions, and perform project decision-making through the application of clear and agreed targets and action standards

Engage stakeholders to validate abstract high-level value propositions, ensure alignment with strategic goals and meeting expectations, then collaborate with cross-functional teams to prioritize requirements based on importance, resources, and potential outcomes

You're the right fit if:

You’ve acquired 2+ years of experience with a Bachelor's in areas such as User Experience (UX) Design, Information Architecture, User Research, Product Design, Usability Testing or equivalent OR no prior experience required with master’s degree

Ability to perform comprehensive root cause analysis of moderate customer complaints, identify systemic issues, and subsequently devise and enact sustainable solutions or process enhancements aimed at preempting recurrence of similar complaints in the future

You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

You possess solid research skills from planning to reporting, including survey design and the moderation of in-person qualitative research

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office-based role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others.

Learn more about our business.

Discover our rich and exciting history.

Learn more about our purpose.

Learn more about our culture.

Philips Transparency Details

The pay range for this position in Bothell, WA is $111,000 to $177,408.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Bothell, WA .

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It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran