Hotel Front Desk Associate

Job Description

$12 - $13 hourlyResponsibilities:

Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information

Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs

Communicate with housekeeping to make sure guest rooms are ready

Handle customer complaints as necessary

Bookkeeping: keep accurate records of all hotel guest account information Qualifications:

Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills

Well-versed in taking telephone calls and handling stressful situations

High school diploma, GED, or equivalent

1+ year of hotel industry experience or related job preferred

Working knowledge of Microsoft Office and reservation management systemsAbout Company

We value hard work through a team environment. By joining our team you will be expanding your family.

Full-time