Data Support Specialist

Job Description

About Us

We're more than just quality treatment for substance use disorders. We're a total health community. At SSTAR, our mission is healing the community, one person at a time. We will provide a personal level of healthcare and addiction treatment that addresses the mental, physical, and spiritual well-being of everyone we touch. SSTAR is a Federally Qualified Health Center (FQHC) which affords our employees eligibility to apply for one of our three Loan Repayment Programs, including the HRSA LRP.

The Data Support Specialist is primarily responsible for gathering, entering, organizing, and analyzing data related to grants and program performance. The ideal candidate will have strong spreadsheet and data presentation skills and be capable of tailoring insights for various audiences, including internal staff, leadership, and funders. This position will support our Medication Addiction Treatment (MAT) Program.

Benefits

403B

Dental insurance

Disability insurance through Massachusetts PFML

Employee discounts, cell phone, eyewear etc.

Health insurance

Life insurance

Paid time off

Vision insurance

Flexible Spending Account

Opportunities to earn CEU's

Voluntary Benefits including but not limited to, Disability, Life, Critical Illness, Accident and Disability Insurances

Paid Long Term Disability

Duties & Responsibilities

The Data Support Specialist accurately enters and maintains data related to grants, clients, and program outcome.

Pulls data from internal systems and external sources as needed

Cleans, organizes, and analyzes data for reporting and evaluation purposes

The Data Support Specialist creates spreadsheets, charts, and visual presentations that communicate key insights effectively

Customizes reporting materials for different stakeholders (e.g., program managers, grant funders)

Ensures data accuracy and compliance with grant reporting requirements

Assists in preparing narrative and statistical reports for funders and internal teams

The Data Support Specialist collaborates with the program team to identify trends, gaps, and opportunities for improvement

Maintains confidentiality and follow HIPAA and organizational data security policies

Education & Experience

HS/GED required

Bachelor's degree in social sciences, public health, data analytics, or a related field preferred

Experience working in or with nonprofit or social services organizations

Familiarity with grant-funded programs or reporting requirements

Exposure to data visualization tools is a plus

Strong proficiency in Microsoft Excel

Ability to interpret data and communicate findings clearly in written and visual formats

Excellent attention to detail and organizational skills

Strong written and verbal communication skills

Ability to work independently and as part of a team

Full-time