Credit Balance Specialist

Job Description

Description:

nimble solutions is a leading provider of revenue cycle management solutions for ambulatory surgery centers (ASCs), surgical clinics, surgical hospitals, and anesthesia groups. Our tech-enabled solutions allow surgical organizations to streamline their revenue cycle processes, reduce administrative burden, and improve financial outcomes. Join more than 1,100 surgical organizations who trust nimble solutions and its advisors to bring deep insights and actionable intelligence to maximize their revenue cycle.

We are seeking a skilled and detail-oriented Healthcare Documentation Associate with 2+ years of experience to join our team of healthcare communication experts. In this role, you will transform audio medical dictations into precise, high-quality written records that support patient care. A commitment to accuracy of not less than 85%, timeliness, and ethical standards is essential to ensuring our records are both complete and reliable.

This work can be demanding, especially when audio quality is compromised, however, a strong commitment to accuracy and patient care drives every transcriptionist’s mission.

Responsible for, but not limited to, the following:

Acts as primary oversight for all non-APM credits balances and refunds

Responsible for reviewing and approving all refunds before they are submitted to the client

Responsible for resolving escalated issues related to credit balances or refunds

Must be able to effectively track all refunds and report on them accurately

Communicates clearly and professionally with all other departments and clients

Sense of urgency

Ability to prioritize and follow a schedule

Broad knowledge of multiple practice management systems

Ability to analyze and understand payer EOB’s and clients managed care contracts/fee schedules Requirements:

Skills Required:

Excellent interpersonal skills with the ability to interact effectively with all levels of employees and clients

Ability to work in a team-oriented environment

Excellent written and verbal communication skills

Knowledge of Health Care industry

Detail oriented

Strong organizational skills

Ability to analyze and problem solve

Ability to work with accuracy and attention to detail

Ability to prioritize and handle multiple tasks simultaneously

Cooperative work attitude toward and with co-employees, management, patients, and outside contacts

Ability to promote favorable company image with patients, insurance companies, and general public

Ability to quickly grasp new processes

Excellent written/verbal communication

Well organized

What We Value:

Our ideal candidate is dedicated to supporting healthcare excellence through ethical, precise documentation, valuing clarity, and professionalism in every transcription. If you are a skilled transcriptionist with a commitment to quality and patient care, we encourage you to apply!

Full-time