Job Description
Overview
It is the primary responsibility of the host position to be friendly and courteous, while greeting, seating and engaging the guests during their dining experience.
Responsibilities
Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible
Maintain a professional and positive attitude at all times
Maintain complete knowledge of the menu offerings
Escort guest to their table
Monitor the seated guests and respond to guest needs
Communicate clearly over the radio to management and other host to ensure that the restaurant operates efficiently
Thank guests with genuine appreciation and provide a fond farewell
Answer restaurant telephone courteously and efficiently
Speak to guests and co-workers using clear, appropriate and professional language
Anticipate guests service needs, engage guests in conversation regarding their stay, property services, and area attractions/offerings
Move and arrange tables, chairs, and settings and organize seating for groups with special needs with minimal amount of disturbance to other guests.
Maintain cleanliness of work areas throughout the shift
Notify management of maintenance repair issues
Complete any additional reasonable requests by management
Qualifications
Minimum six (6) months of related experience required
Able to work a varied work schedule to include nights, weekends, and holidays.
Must have excellent communication skills.
Be flexible and adaptable to change.
#indeedAC
Full-time