Car Sales Consultant Fairfax Pre-Owned

Job Description

DARCARS is now hiring New/Used Car Sales Consultants to join our team at Fairfax!

Potential Earning of $100K+

As a Car Sales Consultant, you will be responsible for selling used vehicles, delivering exceptional customer service, and achieving DARCARS' sales objectives. You will engage with customers both in person and virtually, collaborating with fellow Sales Consultants, Sales Managers, Finance Managers, and the General Manager. This is a non-supervisory, commission-based role.

In this role, you will:

Conducts business in a professional and ethical manner

Follows DARCARS approach to selling (including but not limited to):

Greets customers with a welcoming attitude and listens to their needs

Describes operations and features of vehicles matching customer’s needs via in-person or virtually

Follows DARCARS test drive procedures (obtaining correct identification, following test drive route, etc.)

Suggests optional equipment, features, warranties, for customer to purchase

Correctly computes and quotes sales price

Works with finance team to obtain financing, as needed

Completes all necessary paperwork

Arranges for delivery and registration of the vehicle

Addresses all customer concerns and ensures customer is satisfied

Maintains solid knowledge of brands and products; including features, specifications, pricing, options, and standard equipment

Must be able to make an effective demonstration ride on a planned route

Develop and maintain future prospect and customer follow-up system

Participates in all required brand and DARCARS training

Utilizes and familiar with online digital retailing selling tools

May be required to use video tools to assist customers virtually with car buying process

In conjunction with the General Manager, develops personal income goals consistent with DARCARS standards and develops a strategy to consistently meet those goals

Complies with DARCARS policies and procedures

Other duties as assigned

Qualifications:

Strong communication skills with both customers and DARCARS employees

Ability to speak multiple languages (Spanish and Chinese) is a plus!

Demonstrated commitment to customer service

Comfortable using video tools, Facetime, etc., to assist customers

Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers

Previous sales experience preferred but not required

Requires the ability to stand, walk, bend, twist, and stand to perform normal job functions

Be able to work in a fast-paced environment

Be a team player

Must be able to work a flexible schedule, evenings and weekends

Must have a valid driver’s license and acceptable safe driving record

High school diploma or equivalent (GED)

Must be at least eighteen years of age

Must be able to pass pre-employment screen (background)

Benefits

Insurance: medical, vision, dental

Short-term and long-term disability plans

Life Insurance

401(k)

Employee discounts on vehicle purchases, parts and service repairs

Opportunities to join our community service initiatives

Internal career advancement opportunities

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.

We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.

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