Senior Systems Analyst - Salesforce

We are seeking an experienced and business-focused Sr. Systems Analyst (Salesforce) to join our Technology team in St. Louis Park. Reporting to the Systems Analyst Lead, the Salesforce Sr. Systems Analyst is responsible for participating in the development, implementation, and adoption of CRM tools, technologies, and workflows. This role collaborates closely with executives, business teams, and subject matter experts to implement automation, build reports and dashboards, and support data-driven decision-making. The Salesforce Administrator will be responsible for executing on the day-to-day configuration, support, integration, maintenance, and improvement of our platform.

RESPONSIBILITIES:

Develop and maintain a clear roadmap for Salesforce tightly aligned with the needs of the business.

Manage the Salesforce CRM integrated with nCino to support loan origination processes, focusing on structured data management and operational efficiency.

Identify and implement improvements and system customizations that benefit the Lending and Business Development teams.

Manage user profiles, permission sets, role hierarchies, field-level security, object-level permissions, and sharing settings to enforce role-based access controls, ensuring secure handling of sensitive loan and customer data.

Design and configure custom data models in Salesforce, including custom objects, fields, page layouts, and validation rules, to ensure consistent and analyzable data structures.

Configure and implement automation tools in Salesforce, including record-triggered flows, scheduled flows, auto-launched flows, and validation rules to eliminate manual steps, reduce errors, and streamline complex business processes.

Prepare, validate, and process files for bulk data import, updates, and exports, ensuring high data quality and consistency across environments.

Write and execute SOQL queries to extract, filter, and analyze large volumes of Salesforce data for reporting, reconciliation, and quality checks.

Collaborate with cross-functional teams to define report requirements to enhance the overall data reporting infrastructure.

Design, build, and maintain custom report types and use them to develop summary, matrix, and joined reports to address complex business needs and improve cross-functional visibility into key metrics.

Develop and maintain dynamic dashboards in salesforce to track performance metrics and support data-driven decision-making.

Support sandbox refresh, system integration and data migration efforts ensuring accurate metadata and consistency across platforms and datasets.

QUALIFICATIONS:

5+ years of Salesforce.com experience

3+ years of business analyst experience

Bachelor’s degree

Excellent analytical, problem solving, and troubleshooting skills

Ability to work independently, with minimal supervision as well as in a team setting

Strong communication, collaboration, and multitasking skills

Preferred Qualifications:

SFDC Admin Certification.

Background in Banking or Finance.

Working knowledge of Financial Services Cloud, nCino, and/or Power BI.

ABOUT BRIDGEWATER BANK:

Picture yourself at one of the Twin Cities’ best places to work, surrounded by people who challenge you, support you, and inspire you to be your best. Welcome to Bridgewater Bank.

We are on a mission to be the finest entrepreneurial bank in the Twin Cities. Like true entrepreneurs, we run fast and lean. We are in constant evolution and the runway for personal and professional growth is long. People are our strength, and that’s why we’ve created and sustained an award-winning culture that promotes growth and celebrates the big and little wins along the way.

At the end of the day, we believe competitive salaries, top-tier benefits, a hybrid work model, and transparency into the business is a given. Working together toward something meaningful with people you enjoy, is just a bonus!

COMPENSATION & BENEFITS:

The typical annual/hourly base pay range for this role is between $94,500 - $134,200. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance.

Bridgewater Bank provides a broad offering of competitive benefits including (but not limited to):

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Parental leave

401(k) with employer match

Paid vacation & paid holidays

PLEASE NOTE:

The above is intended to describe the general content of and requirements for this position. It is not to be construed as an exhaustive list of duties, responsibilities, or requirements. It is Bridgewater Bank’s policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability or any other characteristic protected by applicable federal, state or local law.

STATUS: Exempt