ServiceNow Architect (Platform Owner)

Job Description

Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a ServiceNow Architect (Platform Owner) for our client in the Financial & Investment Services domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Fulltime-Permanent position, and the client is looking for someone to start immediately.

Duration: Full-time

Location: New York, NY (Onsite)

Salary: $185,000/Annually

Role: ServiceNow Architect (Platform Owner)

Primary Skills: ServiceNow

Role Description: The ServiceNow Architect (Platform Owner) must have 10+ years of experience. The team is responsible for creating and continuously improving a robust and secure technology foundation that supports the firm’s business activities.

The ServiceNow team provides a full suite of application services and automation workflows to internal clients across multiple business lines with rapid growth planned in the next few years.

This team is looking for an experienced ServiceNow administrator and developer to own the platform and be the front face to technology and business users for all things ServiceNow. ServiceNow is a core platform and is experiencing rapid growth, providing significant career opportunities within the Partners.

A self-starting, pragmatic and driven person is required in this role as they will need to cover the full suite of modules, integrations, and custom applications along with evaluation and recommendation of new platform opportunities.

Additional Responsibilities Include:

- Develop and own the platform strategy.

- Continual improvement of ServiceNow modules (ITSM, ITOM, Asset Management, AppEngine, Knowledge Management)

- Give advice and guidance to application developers, fixing roadblocks and ensuring best practices.

- Liaise with stakeholders to gather and clarify requirements, reporting on progress and issues.

- Minor and major platform enhancements.

- Evaluation and implementation of new modules.

- Building advanced catalog requests and associated flows.

- Enhancement of custom-scoped applications.

- Design and implement integrations with 3rd party applications via Integration Hub and custom API’s.

- Day-to-day support of the ServiceNow platform, troubleshooting and performance tuning.

- Define, oversee, and test SOW based development work.

Qualifications:

Must be highly motivated, intelligent and have demonstrated excellence in prior endeavors. In addition, you must possess the following:

- 10+ years of experience in technology.

- 7+ years of experience with ServiceNow, 2+ years as an architect, 2+ years as a developer.

- Ability to identify issues, propose solutions, plan and execute projects with little supervision.

- Good communication skills with the ability to detail technical solutions to non-technical stakeholders.

- Ability to build and present solutions to senior management.

- ServiceNow certification or equivalent industry experience.

- ServiceNow System Administrator (CSA) – Mandatory

- ServiceNow Application Developer (CAD) – Mandatory

- ServiceNow Technical Architect (CTA) – Desired

- Collaboration-minded and able to work constructively with teammates toward common goals.

Education: Bachelor’s degree

Experience: Minimum 10+ years of experience

Relocation: This position will not cover relocation expenses

Travel: No

Local Preferred: Yes

Note: Must be able to work on a W2 basis (No C2C)

Recruiter Name: Zulker Ali

Recruiter Phone:

Benefits:

This is a direct hire position, and the hired applicant will receive our client’s benefits package.

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Full-time